Legal Document

jilibet bd Privacy Policy

Your personal information matters greatly to us. This policy explains in detail what information we collect, why we collect it, and how we keep it safe.

Last Updated: This privacy policy has been recently revised. jilibet bd reserves the right to update this policy at any time, and members will be notified of any changes.

1. Introduction and Scope

This privacy policy applies to all services, websites, and mobile applications on the jilibet bd platform. When you register on jilibet bd, use any of our services, or access our platform, you are considered to have accepted the terms of this policy.

jilibet bd is committed to providing a safe and transparent online gaming environment for users in Bangladesh. Our Terms and Conditions and this privacy policy together form the complete framework for how your information is used.

By reading this policy, you will understand what types of information we collect, how that information is used, and what steps we take to protect it. No one under the age of 21 may use jilibet bd — this is a core part of our policy.

2. Information We Collect

2.1 Information You Provide Directly

Information you provide during registration and account management:

  • Full name and date of birth
  • Mobile number and email address
  • National ID card or passport number (for identity verification)
  • bKash, Nagad, or Rocket mobile wallet number for deposits and withdrawals
  • Information provided when contacting us via live chat or email

2.2 Automatically Collected Information

Some information is collected automatically when you use the platform:

  • IP address and device type
  • Browser and operating system information
  • Login time and page visit history
  • Game play records, betting history, and transaction details
  • Information collected through cookies and similar tracking technologies

3. Purpose of Using Your Information

jilibet bd uses the collected information for the following purposes:

  • Account creation, management, and identity verification
  • Processing financial transactions including deposits and withdrawals
  • Correctly applying eligible bonuses and promotions
  • Fraud prevention and account security
  • Providing 24/7 customer support via live chat and email
  • Improving service quality and developing new features
  • Monitoring user behaviour to support responsible gaming
  • Complying with applicable laws and regulations

We also use information to implement our Responsible Gaming policy, so that any member showing signs of problematic gaming behaviour can be assisted.

4. Data Storage and Security

4.1 Security Measures

jilibet bd uses industry-standard security technology to protect your personal and financial information. All data is transmitted via SSL encryption, and stored data is kept in encrypted form.

  • All data transmission secured with SSL/TLS encryption technology
  • Encrypted data storage on secure servers
  • Firewalls and anti-intrusion systems to prevent unauthorised access
  • Data access restricted to a limited number of staff — only for necessary tasks
  • Regular security audits and updates

4.2 Data Retention Period

We retain your information for as long as your account remains active. Even after an account is closed or becomes inactive, information may be kept for as long as necessary to meet legal obligations and resolve disputes. Transaction records are generally retained for a period determined by financial regulatory requirements.

5. Sharing Information with Third Parties

jilibet bd does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

  • Payment Service Providers: Information necessary to process transactions via bKash, Nagad, and Rocket
  • Game Studios: Game play data may be shared with the relevant studio for game operation purposes
  • Technology Partners: Technology service providers required to operate the platform
  • Legal Obligations: In response to a court order or a lawful request from a government authority
  • Fraud Prevention: With anti-fraud and identity verification services

All third-party partners are contractually required to comply with our privacy standards and may only use the information they receive for the specified purpose.

6. Cookie Policy

6.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser or on your device. jilibet bd uses cookies for the following reasons:

  • Maintaining login status and keeping sessions active
  • Remembering language and preference settings
  • Security verification and fraud detection
  • Measuring and improving site performance

6.2 Cookie Controls

You can block or delete cookies from your browser settings. Please note that disabling certain essential cookies may cause some jilibet bd services to not function properly. Performance and marketing cookies are not placed without your consent.

7. Your Rights

As a jilibet bd member, you have the following rights over your own information:

  • Right of Access: You can request to know what information we hold about you
  • Right to Rectification: You can request correction of inaccurate or incomplete information
  • Right to Erasure: In certain circumstances, you can request that your information be deleted
  • Right to Restrict Processing: In certain cases, you can ask us to limit how your information is used
  • Right to Portability: You can request to receive your information in a structured format
  • Right to Object: You can object to marketing communications or certain types of processing

To exercise these rights, contact our support team. We will respond within a reasonable time after receiving your request.

8. Protection of Minors' Information

jilibet bd is for persons aged 21 or over only. We do not knowingly collect any information from minors. If we become aware that a minor has opened an account, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our platform, please notify our support team.

9. International Data Transfers

In some circumstances, your information may be processed or stored on servers outside Bangladesh. In such cases, jilibet bd ensures that the information remains protected to the standard described in this policy, and that appropriate contractual safeguards are maintained for any such transfer.

10. Policy Changes

jilibet bd reserves the right to update this privacy policy when necessary. For significant changes, a notice will be posted on the website or sent to your registered email address. Continued use of the platform after a change is made will be considered acceptance of the updated policy.

You are advised to review the Terms and Conditions page from time to time to stay up to date with the latest terms of our services.

11. Contact

Send a privacy-related request

For any questions, requests, or complaints regarding your information, please contact our support team. We provide support in both Bengali and English.

24/7 Live Chat — contact us directly from any page on the website
Response time: typically within a few hours

Answers to common questions about the privacy policy may also be found in our FAQ section.